Privacy policy.
At CCOMP, we are committed to protecting the privacy of our clients, website visitors, and the wider early childhood education and care (ECEC) community. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What Information We Collect
We may collect the following types of personal information when you interact with us via our website, email, phone, or social media:
Name and contact details (including email address, phone number, and postal address)
Business details (including centre name, service type, and ABN)
Enquiry or message details submitted via our website or contact forms
Website usage information through cookies and analytics tools
We only collect personal information that is reasonably necessary for our business activities, including providing childcare management consultancy services and responding to enquiries.
2. How We Use Your Information
We use personal information to:
Respond to your enquiries or service requests
Provide information about our services, including licensing support, operational guidance, and staff development
Improve our website, services, and marketing activities
Comply with legal and regulatory obligations
We do not sell, rent, or trade personal information to third parties for marketing purposes.
3. Disclosure of Personal Information
We may disclose your personal information:
To our staff and contractors who require the information to deliver our services
To third-party service providers who support our website and marketing (e.g. Squarespace, Google Analytics), under strict confidentiality agreements
Where required or authorised by law
All reasonable steps are taken to ensure third parties handle your information securely and comply with privacy obligations.
4. Security of Your Information
We take all reasonable precautions to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website is hosted securely, and personal data is only accessible to authorised personnel.
5. Access and Correction
You may request access to, or correction of, any personal information we hold about you by contacting us using the details below. We will respond to such requests within a reasonable timeframe.
6. Cookies and Website Analytics
Our website may use cookies and third-party tracking tools to collect non-identifiable data about how visitors use our site. This helps us improve our website’s functionality and the user experience. You can manage or disable cookies via your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy or wish to make a complaint regarding your personal information, please contact us at:
Childcare Operations Management Provider (CCOMP)
Email: info@ccomp.com.au
8. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our operations or legal requirements. The latest version will always be available on our website.